Frequently Asked Questions

We currently offer a curated selection of premium food and treats for dogs and cats, with more categories and pet care items being added regularly. Our goal is to meet the dietary and wellness needs of your furry companions.

Orders are typically processed within 1–2 business days. Standard delivery times range from 3–5 business days depending on your location. You will receive a tracking link via email once your order is dispatched.

Yes! You can subscribe to your favorite products and choose a delivery schedule that works for you. This ensures you never run out of essentials and also saves you money with recurring discounts.

Many of our products, including top brands like Hill’s Science Diet and Authority®, are formulated by veterinary nutritionists and recommended by professionals. Check individual product pages for detailed vet approval info.

If you receive a damaged, incorrect, or unsatisfactory item, please contact us within 7 days of delivery. We offer hassle-free returns or exchanges. For full details, visit our page.