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Hello, With 25+ Years Of Experience
At PetnessPlus, we bring over 25 years of expertise in providing top-quality pet products. Our journey began with a passion for pets and a commitment to their well-being, leading us to curate a diverse range of items that cater to every pet’s needs.
Our Vision
Our mission is to enhance the lives of pets and their owners by offering premium products that ensure comfort, health, and happiness. We strive to be a trusted partner in your pet parenting journey, delivering excellence in every product we offer.
Our Mission
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We Are Proud To Provide The Best Service For Customers
At PetnessPlus, we believe your pets deserve nothing but the best. That’s why we’re committed to delivering premium-quality pet products and outstanding customer care. Whether you’re a dog lover, cat parent, or small pet enthusiast, we ensure your shopping experience is seamless, enjoyable, and tailored to your pet’s unique needs. We don’t just serve customers—we build relationships with fellow pet lovers.
Our History
PetnessPlus was founded on a passion for animals and a desire to make pet care easier and more fulfilling for pet owners. Over the years, we’ve grown from a small startup to a trusted name in the pet industry. Our journey is fueled by love, innovation, and dedication to creating a one-stop shop where quality, care, and convenience come together. Every product we offer is a reflection of our deep respect for pets and their well-being.
Operations
Our operations are built on reliability, quality, and customer satisfaction. From sourcing top-tier pet products to ensuring quick and safe delivery, we handle every step with care and precision. Our logistics team works around the clock to make sure your orders arrive on time, while our customer service team is always ready to help. At PetnessPlus, we operate with the same heart and commitment we’d want for our own pets.
James Smith / Ceo
Frequently Asked Questions
We currently offer a curated selection of premium food and treats for dogs and cats, with more categories and pet care items being added regularly. Our goal is to meet the dietary and wellness needs of your furry companions.
Orders are typically processed within 1–2 business days. Standard delivery times range from 3–5 business days depending on your location. You will receive a tracking link via email once your order is dispatched.
Yes! You can subscribe to your favorite products and choose a delivery schedule that works for you. This ensures you never run out of essentials and also saves you money with recurring discounts.
Many of our products, including top brands like Hill’s Science Diet and Authority®, are formulated by veterinary nutritionists and recommended by professionals. Check individual product pages for detailed vet approval info.
If you receive a damaged, incorrect, or unsatisfactory item, please contact us within 7 days of delivery. We offer hassle-free returns or exchanges. For full details, visit our Returns & Refunds Policy page.
